Introduction
My inspiration for producing this
book derives from several important factors. First is tha
presently no books exist on the subject. This is mainly
because I would estimate that there are probably less than
one thousand full-time professional marine investigators.
Secondly, and all aspiring investigators will be glad to
hear this, there is a great need for more qualified investigators
from all aspects of the marine industry.
On approaching this task I found myself
somewhat intimidated by it since this is very wide-ranging
subject about which even a half-dozen books could hardly
begin to cover it all. So it was that I had to reconcile
myself to the fact that this necessarily had to be an introductory
text, combined with the fact that it is highly unlikely
that anyone is ever going to expend on it. This is simply
because there isn't any money to be made in producing books
for such a very limited audience.
Marine investigators as a group cover numerous
types of investigations involving many technical specialties,
so many that no one investigator can possibly be expert
at them all. Therefore, in planning this book I decided
to choose and give a bit more elaboration on the most common
types, such as sinking, fire, machinery damage and fraud.
By necessity it was necessary to omit others such as collisions
and structural failures, subjects on which entire volumes
could be devoted. Certainly the same can be said for the
chapters on fire losses and machinery damage cases to which
are devoted as many as forty or fifty pages but still barely
scratches the surface. My intent is not to be all-inclusive,
but to demonstrate the vast complexity and difficulties
associated with such investigations.
As an introductory text, its purpose is
to acquaint the reader and student with the individual subjects
and to provide direction for continued study and self-education.
Marine investigators are largely self-educated owing to
a lack of educational opportunities for marine professionals.
But, there is another, less flattering reason: anyone who
can afford the cost of advanced engineering degrees has
little motivation to engage in a career of dirty and uncomfortable
work crawling around through wrecked boats. There are more
pleasant ways of earning a good living with a degree in
engineering, so we find few, if any, engineers in our profession.
Perhaps another reason for this is that
the marine investigator has a lot in common with police
investigators; our work is as much about people as it is
boats. Most casualties occur as a result of the actions
of people, so if you don't like investigating people, chances
are you won't be pleased with a career in marine investigations.
The reader will find that at least a third of this book
is devoted to investigation techniques with human beings,
not just boats. Many people find this to be an unpleasant
task because they don't like questioning the motives of
others or risking the prospects of confronting the frailties
of human integrity.
A good investigator is half cop, half technician.
It is important for the student to recognize that, like
the homicide detective who partly relies on crime scene
specialists, so too does the marine investigator make use
of, and rely on, many other technical specialists. He is
a lot like a family doctor who is a general practitioner;
there is much he doesn't know himself, but he does know
those who do know.
Perhaps the most important talent that
the marine investigator possesses is his people skills.
The investigator's stock in trade is information and as
every experienced investigator knows, people are often reluctant
to talk to investigators. The investigator who develops
the skill of extracting information from reluctant witnesses
finishes far ahead of those who don't.
As any fan of the TV series Columbo
can appreciate, good investigators are not ordinary people.
There is something in their nature and character that sets
them apart. Normal people are usually satisfied with safe
and superficial explanations of things, whereas the investigator
is a person who, for whatever reason, is not satisfied with
superficial appearances but is compelled to dig deeper.
A good investigator is a cynic and a skeptic; he doubts
the easy explanation. Good investigators have trouble with
the idea of letting sleeping dogs lie because they may be
covering up something important. They are prone to kicking
the dog to see what it is laying on. What makes them good
is that internal motivation to find out. Like the kid who's
given a watch for his birthday, he has to take it apart
to find out what is inside.
Investigators are also unusual in that
they are not get-along, go-along Charlies, the type of person
who is not afraid to rock the boat and make waves. He will
overturn the apple cart just to inspect the apples at the
bottom of the pile. The idea of investigating the behavior
of people and events carries with it a certain social stigma:
it's not nice to go prying into the affairs of other people,
yet that is the business of the investigator. An investigator
is not a person for whom social acceptance is a high priority
because his occupation makes others view him with caution
and distrust.
An additional area of expertise that the
investigator must possess is a working knowledge of law.
Investigations frequently result in litigation and thus
an omnipresent theme throughout this book is the fact that
his work will be subject to extensive scrutiny by other
experts. His work product must be able to stand up to this
scrutiny. He will frequently be subjected to merciless interrogation
in depositions and occasional court testimony, thus making
it imperative that he have a solid understanding of how
to write a proper investigation report that isn't vulnerable
to being discredited by the opposition.
While the emphasis is on insurance claims
investigations, the same basic principles apply to all investigations
regardless of why or for whom they are conducted. Thus,
the reader who does not intend to do insurance work should
not be put off by frequent reference to insurance matters.